Optimal Control Systems (PTY) Ltd knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the types of personal information that we may process about you, the purpose for which we use the personal information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. As used throughout this notice, the term "the Company", "us" or "we" refers to Optimal Control Systems (PTY) Ltd. By engaging with us, you are accepting and consenting to the practices described in this privay note.
Optimal Control Systems (PTY) Ltd was founded in 1993. The engeneering tream brings together multitude of experience and knowledge in Building Management Systems and Applications. Optimal Control Systems (PTY) Ltd's management strategy is strictly hands on, therefore enhancing the quality and planned completion of projects. At Optimal Control Systems (PTY) Ltd, we prode ourselves in offering service level agreements for past, current and new projects. Factory trained and experienced staff is available to ensure continued systems integrity of all installations.
In terms of the Protection of Personal Information Act (POPIA), the justification ground which we base our processing on consist out of the following:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal identifiable information may include, but is not limited to:
We may also process personal information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Optimal Control Systems (PTY) Ltd uses the collected data for various purposes:
Your information, including Personal Information, may be transferred to — and maintained on — outside the Republic of South Africa, where the data protection laws may differ than those a set out in POPIA. If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Information, to South Africa and process it there. Your consent to this Privacy Notice followed by your submission of such information represents your agreement to that transfer. Optimal Control Systems (PTY) Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, provide security or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We value your personal information and our service providers are closely selected to ensure that they comply with the relevant safeguards and technical measures in relation to your personal information. We may also use third-party Service Providers to monitor and analyse the use of our Service. Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Statement of every site you visit. We have no control over and assume no responsibility for the content, privacy statements or practices of any third party sites or services
We do not knowingly collect personal information from anyone under the age of 18, without the consent of the Parent/Guardian. If we become aware that we have collected Personal Information from children without verification of parental/guardian consent, we take steps to remove that information from our servers and service providers.
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We retain your personal information only for the period necessary for the purposes set out in this Statement or in accordance with the provisions of any applicable legislation. We will then dispose your information by deleting or shredding your information as soon as we no longer require your information or you objected to us processing your information.
You may request details of personal information which we hold about you under the Promotion of Access to Information Act 2 of 2000 (“PAIA”). Fees to obtain a copy or a description of personal information held about you are prescribed in terms of PAIA. Confirmation of whether or not we hold personal information about you may be requested free of charge. If you would like to obtain a copy of your personal information held by Optimal Control Systems (PTY) Ltd please review our PAIA Manual
Our business changes constantly and our privacy statement and our website terms and conditions will also change from time to time. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current privacy statement applies to all information that we have about you and your account.
Name: Gideon de Vos
Phone Number: 083 680 3381
If you have any concerns about our use of your personal information, you can make a complaint to us at Admin@optimalcontrolsystems.com. Should you believe that Optimal Control Systems (PTY) Ltd has utilised your personal information contrary to Applicable Laws, you undertake to first attempt to resolve any concerns with Optimal Control Systems (PTY) Ltd. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator, using the contact details listed below.
The Information Regulator (South Africa)
PO Box 31533
27 Stiemens Street
The Information Regulator (South Africa)